Shipping policy
AVERAGE SHIPPING TIME:
- United States: 3-5 weeks
- Canada: 3-5 weeks
- Australia: 2-3 weeks
- United Kingdom: 3-5 weeks
- Rest of World: 3-5 weeks
SHIPPING INFORMATION:
Our international shipping times will vary depending on location.
Our average shipping time to the US and most European countries is around 3-4 weeks, though it can be as few as 3 and as many as 5.
How to track my order?
We will send you a shipping notice email after your item has been shipped which including order and tracking number. You can send these information to our customer service department, and we will help you with your delivery information.
Tips for shipping:
1) For delivering successfully, we suggest you leave correct email address, shipping address and mobile number during checkout process.
2) Unsuccessful delivery caused by blank mobile column cannot be compensated.
3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Nomepans.
If you have any question, please contact our customer service department: support@nomepans.com.
If your product doesn’t reach you in that time, we will send you a replacement completely for free, at no cost to you. Simply contact us.